Saturday, 7 May 2005 - 8:24 AM EDT

where can we see your code?

Saturday, 7 May 2005 - 2:27 PM EDT

Hi,

Here is the problem. You forgot to add the 'images' on
the following URL:
https://www.angelfire.com/hi5/kidstop/line_of_flowers.GIF
It Should be:
https://www.angelfire.com/hi5/kidstop/images/line_of_flowers.GIF

Just add the /images to your urls and they work fine.

Sunday, 8 May 2005 - 10:48 AM EDT

hi yes i had put things in images and forgot to change them that day..that wasnt my problem. my problem is in the program there is a place for 20 icons and i am trying to get the icons in there. it is on my order page. i can get an icon on the page, just not in the box. thanks so much for any help.

Sunday, 8 May 2005 - 10:48 AM EDT

hi yes i had put things in images and forgot to change them that day..that wasnt my problem. my problem is in the program there is a place for 20 icons and i am trying to get the icons in there. it is on my order page. i can get an icon on the page, just not in the box. thanks so much for any help.

Sunday, 8 May 2005 - 11:02 AM EDT

hi what is my code? i would love someone to tell me what i am doing wrong. it is on my order page that i can not get the images into the boxes. thanks so much for your help.

Sunday, 8 May 2005 - 4:49 PM EDT

If the images are in a subdirectory called "images" then the subdirectory must appear in the file path to it in your code like this....

<input type=radio value= images/child4.GIF name=Child#>.

Also check that the file names that appear in your code match the uploaded file names EXACTLY -for example- 'child4.gif' is not the same as 'child4.GIF'.

Sunday, 8 May 2005 - 8:59 PM EDT

hi! that looked really good when i saw what you wrote, but when i put it in nothing happened. but you do have the right code as that is exactly how it looks on my program.
i have a question when i put my icons of the children in the images folder and i put the oder form in the images folder to save them when i work on the order form shoudl i be editing the form that is in the images file or the one that i have been working on that is my html page? i always go to my web thing and just click on page 2 order form i dont work on the order form that i saved in the index box is that correct? thanks for your help

Sunday, 8 May 2005 - 9:18 PM EDT

Recheck those file names and how they are referenced in your code. I saw at least one place where the image file was called 'childsomenumber.gif' in it's file path but the correct file name as uploaded was 'childsomenumber.GIF'. Lycos servers are case sensitive.

Edit the form on the html page, not the one in the images file. (You don't really need a form in the images file.)

You may need to clear your browser cache to see published changes.

hth

Sunday, 8 May 2005 - 9:40 PM EDT

i see you could be very helpful..i dont know how this thing works, i dont even know where you found the childsomesumber? is that in my images? so take the order form out of the images file? was that only to download ? i dont need it there anymore? is that correct? is there any way you can talk to me and help me? i have been doing this for over a month and my husband is sick of trying to figure it out with me. any help would be appreciated. thanks so much for any help you can give me.

Monday, 9 May 2005 - 12:01 AM EDT

hi. okay i saw what you meant and i changed all the gif. to GIF. in the code aka program on the html page. what does cache mean? does that mean to save and then close and then reopen? That is what i have done and none of the pics come up in the boxes. can you also tell me about the cgi-bin. it says i need to make sure i point my program to my cgi-bin. I created a bin, but have nothing in it. should i put something in it? is that why i cant open the pics/icons on the html page? thanks again for any help

Monday, 9 May 2005 - 7:24 AM EDT

Cache is the copy of the files that is kept by your browser to help speed subsequent display of your site over a short term such as a browsing session. In order for pages and files to display they must download to a visitors pc. The browser retains these file copies to use in case some graphics are reused from page to page (like a logo or graphic theme) or if you return to a page within a short time after your first visit.

When you make changes to a page and publish them, the browser cache sometimes prevents you from seeing the latest copy of the page. The browser displays the older copy of the page. Clearing cache usually fixes the problem. You can clear cache from your browser preferences control panel. This doesn't seem to be your problem at the moment.

In your case, you still need to reference the images directory in the form itself so that the code for every image in the form looks like this.....

<input type=radio value= images/child1.GIF name=Child#>

The cgi bin is the place to keep the file that runs the email form. It's actually a small application used to process the form. In your page code it looks like the file is called "FormMail.cgi". FormMail.cgi should be placed in your cgi bin.

a small hint re file naming- if you always stick to lower case letters when naming folders and files, it will be less confusing and easier to troubleshoot future errors. I wouldn't change anything you just went back and renamed. That would just make thing more confusing while trying to help you. Just keep that in mind for the future :).

Monday, 9 May 2005 - 10:59 AM EDT

hi, thanks again for your help.
yes i have all the images placed as you stated above exactly for all 20 icons.
I beleive the cgi-bin is my problem. i have a cgi-bin i created but nothing is in there.
so what does "keep the file that runs the email form mean"?
i have an icon that came with the program called form mail. do i open that cut it and paste the whole thing in the cgi-bin? it is a whole bunch of expanantions about scripts? so it was okay to change all the gif to GIF in the program? so that it would match my GIF in images directory correct? thanks have a great day!

Monday, 9 May 2005 - 11:22 AM EDT

One more time :)......

The cgi-bin has nothing to do with missing your images. The missing image problem is because your file paths (in the written code on your orderform.html page) don't match the actual location of the files uploaded to your account. You still haven't changed the right lines of code on that page (orderform.html). You have incorrect/incomplete file paths for the images used in the input fields of your form. Browsers can't find the image files with the directions you've given them.

This is what the format *still* looks like in every input field of your form....

<input type=radio value=child1.GIF name=Child#>

That's wrong. Instead each file path should direct to the 'images' directory and follow this format...


<input type=radio value=images/child1.GIF name=Child#>

Don't worry about anything else until you fix that. There are a lot of steps involved in getting the form itself to work. Let's just concentrate on getting the images in your form to show up for now.

Monday, 9 May 2005 - 2:26 PM EDT

hi okay i changed that and saved and still no pics.

Monday, 9 May 2005 - 3:34 PM EDT

Let me rethink what I told you to do. I'm going to play with your page code to see if I can get it to work from here.

Monday, 9 May 2005 - 3:57 PM EDT

My apologies!!!. My thinking cap was off, *way off* as this was a simple thing that I should have gotten right from the start :(. This is guaranteed to work since I tried it myself.

To get the image to show you'll need to add the image path after src= in the form fields. Here's the correct code. Each icon should have lines of code that look like this....

<input type="radio" value="child1.GIF" name="Child#"> <img height="71" alt="" src="images/child1.GIF" width="37" border="0">

Do you have a good orderform.html template that you can copy and reupload? It looks like you combined the html for 2 pages into one and that can cause display problems in some browsers. Since you're going to the trouble of re-editting the page you should make sure the page code is good all around.

Monday, 9 May 2005 - 6:28 PM EDT

hi where do you want me to download a new orderform? will that be in the main directory or in the images or cgibin?
also the program says all files need to be in the same folder as the cgi script unless i know how to get the sgi script to look for the files in another folder. so please tell me where should everything be. i have images directory with all my images i have an index page and i have a cgi bin. please tell me where everything should be saved.thanks again!

Monday, 9 May 2005 - 6:43 PM EDT

yes! it is there!!!!thank so much!!!

Monday, 9 May 2005 - 7:17 PM EDT

When you downloaded the program files from wherever you got them there should have been several components....

-Probably an orderform page template (I think what you did was copied and pasted the complete template into a new page in the advanced AF html editor. You should have uploaded it as a page file with a .html extension then made your edits online or editted it in notepad before uploading the editted file). You should not need to download this again. If you were careful, you kept the original and didn't edit the original itself.

- some image files (you uploaded these to am image subdirectory and that's fine.)

-A cgi file called 'FormMail.cgi'. This file needs to go into your cgi bin. But one thing I didn't think of until just now is that cgi processing is/was only offered with paid AF accounts. I don't think that's changed. Your's is a free site so will probably not be able to run the cgi script needed to process the form. You could try AF's sister host site tripod where cgi is still allowed at free sites. Easiest solution might be to upgrade your site here especially since this looks like a business site.

Tuesday, 17 May 2005 - 5:49 PM EDT

hi. hope you are still available to help. yes i got an orderform page and i put it on its own html page when i uploaded it. yes i got clip artsample letters and i uploaded them into images file. i made a cgi file and put the form mail in it. and this weekend i am now upgraded to a paid account so i can use the cgi-bin to run the script. but nothing is working. so may i please ask what is the next step?