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Thursday, 28 August 2008
Simple question about HTML Forms--can someone help?
Mood:  quizzical
Now Playing: www.angelfire.com/scifi/artbyjohn
Topic: HTML Questions

Since I can't get any help from the tech support people, I was hoping someone who knows their HTML could help me!

I've  run a website here for 6 years for my comic book publishing company.   We used to have a form that collected information from our visitors, and when they hit the submit button, it would thank them for their comments, and the results of their form would be sent to my e-mail address.

This form doesn't work anymore---information is never e-mailed to me.   Can someone tell me what sort of command WOULD send me an e-mail containing the forms filled out by my visitors?

Below is the script I've been using successfully for the past 2 years, but it just stopped functioning recently, no matter how how many times I try to make it work.   Any help would be appreciated!


John  (www.screamingmonkeycomics.com)   


<FORM ACTION="/bin/script_library/form_handler_file" METHOD=POST>

    What's your name?
    <INPUT TYPE="text" NAME="visitor_name"><BR>

    <INPUT TYPE="hidden" NAME="end_display" VALUE="https://www.angelfire.com/scifi/artbyjohn/Page99.html">
    <INPUT TYPE="hidden" NAME="required" VALUE="email">
<INPUT TYPE="hidden" NAME="email_to" VALUE="screamerboy23@hotmail.com">
    <INPUT TYPE="hidden" NAME="order" VALUE="name, email">
    <INPUT TYPE="submit" VALUE="Submit">


Posted by scifi/artbyjohn at 7:10 PM EDT | Post Comment | View Comments (12) | Permalink | Share This Post

Thursday, 28 August 2008 - 9:32 PM EDT

Name: "anonymous"

Check your spam filters first, junk folders etc. first. Also check the rmail address that you registerted your AF account with as that is where form mail is sent by default. But I don't think that's what's wrong. Although you say your form worked before,  I'm not sure how. There are errors in the form. In particular, the names of the fields and what you are asking in return do not match. For instance, the input field for visitor's name is called "visitor_name". You ask for the return
( "hidden input"  name="order") of an email address" and that field doesn't even exist for visitors to submit in your form. To make matters worse, you have made that nonexistent field "required".

Once you have a form that is in agreement about what you are naming fields and what you want returned, test the form again. If you still have problems, post back

Thursday, 28 August 2008 - 9:34 PM EDT

Name: md/jdfaq
Home Page: https://www.angelfire.com/md/jdfaq

try it this way


<FORM ACTION="/cgi-bin/script_library/form_handler_mail" METHOD="POST">
    What's your name?
    <INPUT TYPE="text" NAME="visitor_name"><BR>
    What's your e-mail address?<BR>
    <INPUT TYPE="TEXT" NAME="email">
    <INPUT TYPE="hidden" NAME="end_display" VALUE="https://www.angelfire.com/scifi/artbyjohn/Page99.html">
    <INPUT TYPE="hidden" NAME="required" VALUE="email">
    <INPUT TYPE="hidden" NAME="email_to" VALUE="screamerboy23@hotmail.com">
    <INPUT TYPE="hidden" NAME="order" VALUE="visitor_name,email">
    <INPUT TYPE="submit" VALUE="Submit">

Friday, 29 August 2008 - 9:33 AM EDT

Name: "Bill"
Home Page: http://help.lycos.com


So far, these responses are dead on.

I'd like to revisit that first suggestion.  Often, when forms stop working that is an Angelfire wide issue and fixed as early as possible by their staff.

If a form was in place with proper code and then stopped working, the issue can be linked to blocked emails.  Especially with a major ISP.   The incoming form email could be identified and blocked by the SPAM filters.

It is noted that you have a Domain Name.  A suggestion would be to create an email address through that Domain Name and make it a POP account.  You should be able to control your SPAM settings directly within that email account.  Tune them to the least tolerable SPAM level you can take...we all know forms are often spammed, which is why they get blocked by ISP's.  This would give you greater control over what is delivered to your account and issues such as blocking would be alleviated.

Otherwise, you would need to work with Lycos Customer Service and the Hotmail ISP to work out where the issue is.  First, you would need to ensure that your form is working properly.  Take a look at the suggestions already offered within these comments.

Try changing the email address on the form to see if the form email is delivered.  If you can show that the form should be working properly and that mail is being blocked by Hotmail, you should be able to work with them to fix that.

If the form code is correct and you continue to not receive emails, contact Lycos Customer Service for further assistance by entering a support ticket here - https://help.lycos.com/newticket.php

Be sure to reference this post within the ticket.


Saturday, 30 August 2008 - 1:42 PM EDT

Name: catuse
Home Page: http://catuse.angelfire.com

change the <FORM > tag to:

 <FORM ACTION="/cgi-bin/script_library/form_handler_file" METHOD=POST>

 That should help.

Sunday, 31 August 2008 - 10:21 AM EDT

Name: "cw"

<FORM ACTION="/cgi-bin/script_library/form_handler_file"...> writes to a .txt file that is generated at your account. To mail the results back to you, the line needs 

To mail it to you instead of writing to a file, you want a line that looks like this

<FORM ACTION="/cgi-bin/script_library/form_handler_mail" METHOD=POST>

Just follow the form html dalleh wrote out for you and if it still doesn't work, post back

Sunday, 31 August 2008 - 8:48 PM EDT

Name: md/jdfaq
Home Page: https://www.angelfire.com/md/jdfaq

I am not sure but try this and see if it works for both e-mail and file

add this line to the form

<INPUT TYPE="hidden" NAME="savefile" VALUE="visitors.txt">


create an empty file and name it  visitors.txt

Thursday, 4 September 2008 - 10:02 PM EDT

Name: "JP"

The form should still work, but it is possible that your ISP is now blocking these messages. Tripod's form mailers are too often targeted by spammers (the same ones that do the comment spam on some of the blogs, until we added the CAPTCHAs). We may be forced to discontinue the feature at some point in the future because of all the problems.

I'll pass this along to the techs in the morning.


Wednesday, 10 September 2008 - 4:37 PM EDT

Name: "Ben Podgor"
Home Page: http://benjaminpodgor.com

In your web shell going southward you will find an upload button. You enter and upload everything from there.

Saturday, 13 September 2008 - 7:29 PM EDT

Name: ebb559
Home Page: http://ebb559.angelfire.com

Screaming Monkeys,

I too had your problem, got nothing in the mail anymore, the problem is not your form, its hotmail, I was using hotmail as well and now it does not accept.  I use GMAIL now, and it is instant.  So try playing with another email provider.

Sunday, 9 November 2008 - 8:28 AM EST

Name: "Chuck"
Home Page: http://nflbl.angelfire.com

I copied this FORM from the blog thread you recommended... here it is as submitted by me... I changed the "end_display" value and the "email_to" value for obvious reasons... I modified the FORM to remove "order" as an input type to "visitor_name" to match the name above... this was in response to the comment from "anonymous"...

<FORM ACTION="/cgi-bin/script_library/form_handler_mail" METHOD="POST">
    What's your name?
    <INPUT TYPE="text" NAME="visitor_name"><BR>
    What's your e-mail address?<BR>
    <INPUT TYPE="TEXT" NAME="email">
<!--    <INPUT TYPE="hidden" NAME="end_display" VALUE="https://www.angelfire.com/scifi/artbyjohn/Page99.html"> -->
    <INPUT TYPE="hidden" NAME="end_display" VALUE="https://www.angelfire.com/nflbl/index.html">   
    <INPUT TYPE="hidden" NAME="required" VALUE="email">
    <INPUT TYPE="hidden" NAME="email_to" VALUE="chuckd248@optonline.net">
    <INPUT TYPE="hidden" NAME="visitor_name" VALUE="visitor_name,email">
    <INPUT TYPE="submit" VALUE="Submit">

It doesn't work... no matter what value I include in the "email_to" field... I used several email accounts in trying it out including my ISP's (Cablevision) email account as well as Yahoo mail and gmail... NONE of them work...

Here is the error page I receive each time I try to submit the above FORM...

We can only accept forms that come from a Angelfire URL. Sorry!

It is frustrating as hell... am I doing something wrong here???... am I missing something I'm not seeing???...

Wednesday, 22 July 2009 - 7:37 PM EDT

Name: "appzo"

its because you have a firewall. turn it off and try again then turn firewall back on again.

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