Mood:
irritatedNow Playing: No response from support tickets
On July 16 my credit card was charged the monthly fee for my website at www.angelfire.com/mn/nn. On July 28, my credit card was charged an additional $2 by Lycos and my paid website was changed to free status the same day, with 20meg storage and their popup ads. My Amazon.com commissions since August 1st are ZERO!!! No reply YET to any of my support tickets. The Lycos phone number listed on my credit card statement for July goes to a recording that says Lycos Customer Service doesn't accept phone calls. My website still shows as free as of today with no explanation or even response of any kind from Angelfire or Lycos. If you have a free site and are thinking of upgrading to a paid site at Angelfire or Tripod, think again. /mn/nn/ has been my site at Angelfire since 1999 and had been a paid site since February, 2002. It will be interesting to see if my credit card is charged the monthly charge on August 16. Where is everybody in Customer Service? Why don't they ever reply to support tickets? I am paying for a paid site that shows as free!!!