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Tuesday, 18 April 2006
Quick Note from Support
I often see people writing posts here about things not working, or "complaining" per se, about things not working properly.

Please note that this is not the correct place to voice your concerns about things not working.

If there's an issue with your account, it is extremely unlikely that someone from support will see it on this Club (member to member) forum. In the odd chance that someone from Support does happen to pop by here occasionally, your issue may be looked into.

Our Support guys (namely myself and JP) only pop by here every now and again. If you need help with your account, you absolutely need to submit a support ticket via our new support ticket system at http://help.lycos.com, please use it, we spent a lot of time making it much, much, much better than our old help site.

This concludes my message, your regular programming will now resume.

Posted by Mike J. at 10:12 AM EDT | Post Comment | View Comments (1) | Permalink | Share This Post

Sunday, 30 April 2006 - 8:53 PM EDT

Home Page: http://www.goladyjags.com


An odd post, if I may say so.

If what you say is true, then exactly what is the purpose of this blog?

I have personally received quick and excellent support here from you, Chris and JP (and others) on this site. That's not been my experience with the Angelfire/Lycos help site. I hope you're telling the truth that it's been improved.

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