Monday, 28 November 2005 - 8:40 AM EST
Name:
jrp34
Thus far, we have *only* converted 'ct' members. And, during that conversion, some errors happened with a small number of accounts. (We're talking maybe a couple dozen accounts showed this error, at most. And, of those that were affected, most were just downgraded to free for a day. Some subset of those actually lost files.)
Please send an email to customer service via the help form and that will get you on the "affected customer" list for this problem. Alternatively, one of the CS folks may find this thread here and add you to it themselves and send you an email.
The Google cache suggestion is a good one though, to help you recover your content. :/
JP