I recently downgraded my account to the free one, having paid for quite some time. I want to delete the pages, images held and then cancel my membership however because I'm on the free account it seems I do not have access to the webshell like back in the old days and so I am unable to get to my files! I'm being told I am over my 20mb limit, but there's nothing I can do. I've tried the Cancel Membership link but all I get is a redirect to a subscription page with no cancel option!
This is starting to get distressing as I want to remove these files!